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The hotel is located in the heart of Dubai's new business hub. It is just 10 km from Dubai International Convention Centre, Dubai International Financial Centre and the city centre of Dubai. Dubai's International Airport is only 15 km away.

460 rooms are located on 22 storeys and can be reached by lift. Multilingual staff at the reception desk in the lobby are happy to answer any questions. Amenities include a baggage storage service, safe, currency exchange service and cash machine. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. Wheelchair-accessible facilities are available. A number of shops, including a supermarket, are great for shopping or just browsing. The grounds of the hotel feature a playground and a lovely garden. Additional amenities include a TV room, a playroom and a library. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a 24-hour security service, a babysitting service, a childcare service, a car hire service, medical assistance, a transfer service, translation services, room service, an alarm call service, a laundry service, a hairdresser, a coin-operated laundry and a hotel shuttle bus. Complimentary newspapers are available. The business centre is on hand for guests' business requirements and provides a fax machine.

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. Rooms include a king-size bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a mini fridge and a tea/coffee station. Other amenities available include an ironing set and a trouser press. A direct dial telephone, a television with satellite/cable channels and WiFi (no extra charge) provide all the essentials for a comfortable holiday. A turndown service provides guests with additional comfort in the evening hours. Slippers are included. Bathrooms are equipped with a shower, a bathtub and a bidet. A hairdryer and bathrobes are available for daily use. For extra comfort in the bathrooms, guests are offered cosmetic products. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms, non-smoking rooms and 1 smoking room.

The hotel’s pool complex offers indoor and outdoor pools, heated water, and a dedicated children’s area. Guests can enjoy drinks at the poolside bar and relax in the hot tub. The sun terrace features loungers and parasols. Sports options include golf, gym, table tennis, callisthenics, and aerobics. Wellness facilities include a spa, sauna, steam bath, beauty salon, and massages. Entertainment options range from animation, kids’ club, and live music to a dance club and nightclub.

Dining facilities include a restaurant with air conditioning, a dining room, a café, a bar and a pub. Catering options include half board, full board and all-inclusive. Breakfast, lunch and a comprehensive dinner buffet offer plenty of delicious variety. Diet meals, vegetarian dishes and children's meals can be prepared on request. The hotel also offers special catering options. The hotel offers a selection of alcoholic and non-alcoholic beverages.

The hotel accepts the following credit cards: American Express, VISA, Diners Club and MasterCard.